Case study 1
Global Pharmaceutical Company
Improving Global Collaboration and Efficiency
Introduction ....
CoreShare is proud to count Global Pharmaceutical Company as one of its number one clients and has created several SharePoint solutions since it started working with the global pharmaceutical company in 2017.
The Cheshire-based SharePoint development consultancy has worked alongside the Director, Global Pharmaceutical Company.
The Cheshire-based SharePoint development consultancy has worked alongside the Director, Global Pharmaceutical Company.
The Challenge
The Director needed to change manual and disconnected processes into contemporary, well designed, web-based experiences to allow his globally-dispersed team to share information, collaborate and stay informed about the work happening across teams, therapy areas, countries and regions.
The Solution
CoreShare’s highly experienced cloud engineers worked alongside the Director and his team to build a global commercial innovation workflow which would enable them to manage requests from across the commercial organisation.
They developed a ‘Flight Deck’ platform to document business needs, assign tasks and track the flow of work across teams and developed analytics reports so they could easily provide a view of project demands to stakeholders and colleagues.
A portfolio management toolset was created to enable structured quarterly RAG scoring and streamlined reporting. This reduced the time required for data collection and reporting and provided transparency for the group’s project efforts.
CoreShare evolved the team’s simple intranet experience into a global knowledge management resource connecting ‘digital practitioners’ including colleagues from marketing, medical, R&D and other teams which use technology to deliver services and capabilities to patients and health care professionals. This was built on technology also used by the Global Operations team for their ‘Knowledge Marketplace’ platform.
They developed a ‘Flight Deck’ platform to document business needs, assign tasks and track the flow of work across teams and developed analytics reports so they could easily provide a view of project demands to stakeholders and colleagues.
A portfolio management toolset was created to enable structured quarterly RAG scoring and streamlined reporting. This reduced the time required for data collection and reporting and provided transparency for the group’s project efforts.
CoreShare evolved the team’s simple intranet experience into a global knowledge management resource connecting ‘digital practitioners’ including colleagues from marketing, medical, R&D and other teams which use technology to deliver services and capabilities to patients and health care professionals. This was built on technology also used by the Global Operations team for their ‘Knowledge Marketplace’ platform.
The Approach
CoreShare was highly engaged and focused on understanding the opportunities to improve business processes and spent a lot of time with Tom and his team to get to know the way they work.
They skillfully used agile development methodology to create rapid, iterative MVPs to enable the team at Global Pharmaceutical Company to quickly prototype, test and confirm that the requirements matched the needs of its internal stakeholders and ensure they were able to leverage it in a way was efficient and effective for all parties.
They skillfully used agile development methodology to create rapid, iterative MVPs to enable the team at Global Pharmaceutical Company to quickly prototype, test and confirm that the requirements matched the needs of its internal stakeholders and ensure they were able to leverage it in a way was efficient and effective for all parties.
The Results
The CoreShare team has improved operational efficiency, created stronger connections across teams and upgraded capabilities by migrating workflow, document collaboration and knowledge management to the SharePoint platform.
I would definitely recommend CoreShare which has been our main IT partner for several years and I consider them to be an extension of our team as they dedicate as much time and effort as we do to all our projects.
