Case Study 7
Pharmaceutical Company
Communication And Collaboration Is Key To Project’s Success
Introduction ....
Having worked with CoreShare on a number of projects previously, one of the world’s largest pharmaceutical giants knew the team had the right skills and expertise to build a new SharePoint site for the organisation.
The Challenge
The global company required a new SharePoint site that would support its business processes – incorporating a mix of functionality and built in SharePoint workflows.
The Solution
CoreShare designed and installed a new SharePoint site featuring an interface for users to initiate processes for approvers to go in and archive relevant information in a secure manner.
The Approach
CoreShare’s expert team started off by spending time to really get to know the way the company operates in order to find the best tools to support and improve business processes. The team were proactive in putting forward proposals and engaging the client in regular dialogue to ensure they were involved in every step of the way.
The Results
The client was more than happy with the finished site which has improved the way it works – helping it to create a robust process and streamline workflows. Plus, it is user-friendly and allows employees to input information in a consistent manner.
I would definitely recommend CoreShare. I liked their approachability and agility. Sometimes it’s hard to work with a larger company which has more nuances and internal processes to deal with – but the team worked in an iterative, collaborative way and they were willing to go that extra mile to understand what we needed.
I liked the fact that they didn’t push anything onto us or sell us anything we didn’t need. They didn’t try to make the process fit the product, rather they created the perfect solution for our individual needs, and we are really happy with the result.
Regular communication was a real factor in the project’s success and the onboarding phase worked really well, making little tweaks as we went along.
The post implementation support was great, and the team stayed with us to provide help and support and answer any questions we had.
I liked the fact that they didn’t push anything onto us or sell us anything we didn’t need. They didn’t try to make the process fit the product, rather they created the perfect solution for our individual needs, and we are really happy with the result.
Regular communication was a real factor in the project’s success and the onboarding phase worked really well, making little tweaks as we went along.
The post implementation support was great, and the team stayed with us to provide help and support and answer any questions we had.
